If this is how WD supports its customers I need to go back to our former storage provider and while I’d pay more, at least I’d get knowledgeable people who aren’t condescending to customers, you know, those people who when they buy product make it possible for WD to pay said moderators. You can also send a picture from Gmail to a Verizon cell phone. Confirm the recipient’s carrier is specifically for Verizon customers. Double-check that the phone number is correct and that there are no typos or extra characters in the address. If you are trying to send a notification via SMS with that field filled. Ensure that you are sending the email to the correct format: (e.g., ).
EMAIL TO TEXT FOR VERIZON MANUAL
The moderator’s suggestion that I view a page in the manual, that’s arguably the worst written manual I’ve seen in a long time, really irritated me. with email notifications sent to Verizon phones via phone number.
WD wants to be in the business technology space, as opposed to the consumer space, but isn’t willing to actually take the time to guide people to managing their technology. If WD is going to “document” this they could spend the time to build a KB article showing examples for each carrier.
The fact remains that it’s not Verizon’s, or AT&T’s or Sprint’s or any other wireless providers responsibility to make WD’s products work. Determine the cell phone service provider that is servicing the Straight Talk customer youre sending the email message to. Yes, I know that works and dont’ tell me to Google things, I’ve already implemented that “solution”, but I was hoping the other solution, something I’d never considered, would bypass Verizon’s sometimes overly aggressive antispam filters.
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